by Kerry Siggins | Sep 15, 2020 | Communication, Difficult Conversations, Positive Living, Treat People with Respect
Many people describe themselves as empathetic, saying things like, “I feel other people’s pain” or “people vent about their problems to me because I am a good listener.” These are misguided statements; rather than being emphatic, these...
by Kerry Siggins | Mar 13, 2019 | Accountability, Challenge Yourself, Communication, Difficult Conversations, Do the right thing, Power of Being Uncomfortable
I recently found myself in a situation where I needed to apologize to someone I hurt. I was conflicted, my thoughts filled with self-justifying righteousness, “I am right, and I am hurt, too!” Yet at the same time, I was filled with regret, choking on unfinished words...
by Kerry Siggins | Oct 15, 2016 | Challenge Yourself, Communication, Difficult Conversations, Self confidence
We all have high maintenance, difficult people in our lives. You know the person…the one who is never satisfied, the one who never stops talking, the one who makes snippy comments, the one who doesn’t follow the process, or the narcissist who is always right. No...
by Kerry Siggins | Feb 14, 2016 | Communication, Difficult Conversations, Leadership, Power of Being Uncomfortable
Being candid is such a rarity today; maybe it always has been. We say we want it but tend to become defensive when we get it. Fear of negative reactions, conflict, and hurt feelings cause us to not want to be candid. But without it, so much goes left unsaid leaving...
by Kerry Siggins | Nov 10, 2015 | Difficult Conversations, Do the right thing, Treat People with Respect
There are numerous benefits to communicating in person, but I get it…It’s hard to pick up the phone and call (or have a face-to-face meeting) when you can hide behind an email. I know from experience…I’ve typed many an email despite that nagging feeling that I...
by Kerry Siggins | Oct 25, 2015 | Accountability, Communication, Difficult Conversations, Power of Being Uncomfortable, Treat People with Respect
Delivering bad news is hard to do. I can’t imagine that there is anyone out there who enjoys it. As much as I believe in direct, honest communication, giving feedback, and working through conflict, I dislike giving bad news the most. Delivering bad news was something...